Ushering In China's service revolution

China is no stranger to revolution, so it's hardly surprising that the country's business leaders and academics are talking about an approaching service revolution that will transform the manufacturing behemoth into a leading global services provider.

America's other health care gap: Public perception vs. reality

Ask U.S. consumers about their satisfaction with the existing health care system, and up to 80 percent say major fixes or even a complete overhaul are overdue.

Study recommends a 'balanced portfolio' of power sources for fast-growing Arizona

Arizona's policymakers face crucial decisions about how to ensure that future power needs are met for the nation's second-fastest growing state.

Podcast: Are self-service technologies making your business better?

Self-service technologies, which automate routine interactions between companies and customers, are a source of convenience and efficiency to both parties — until something goes wrong and the customer cannot make the system work.

Heads up, Arizona, part three: The cost of energy infrastructure to 2032

Building the infrastructure necessary to meet Arizonans' rising demand for energy will cost between $74 and $87 billion (allowing for inflation) over the next 25 years. But how to pay those costs — and exactly what type of infrastructure to build — is up for debate.

Bouncing back from back pain: Workers' reports can predict disability duration

Back pain is the most common and costly occupational disability in the United States; it is also among the most difficult conditions to diagnose.

ASU-RSI: Phoenix home prices decline by double digits

There's trouble in paradise — housing troubles to be exact. In March, for the first time ever, home prices in the overall Phoenix metro area declined by double digits.

Data for decision-makers: Arizona indicators project provides accessible information on the Web

Public policy-makers and voters need sound, relevant data when making decisions, yet accessing information can be difficult, and often costly. But a national trend to use technology and innovative public and private funding is beginning to change all that.

Heads up, Arizona, part one: The high cost of getting ready for growth

Arizona's population has ballooned from 2.7 million in 1980 to 6.5 million in 2007. By 2032, the state will have welcomed even more new residents — 4.2 million — for a total of nearly 11 million.

Heads up, Arizona, part two: The cost of water and wastewater infrastructure to 2032

The cover of the New York Times magazine last fall showed an old, disabled speed boat lying on a barren, cracked expanse of earth — which used to be covered with water.