Why does online shopping make me feel like absolute crap?
Online shopping can cause anxiety and frustration, says a W. P. Carey marketing expert.
In this story published Nov. 20, 2024, on SELF:
And it's not just that you’re drowning in products but also being inundated with information: sales and promotions, customer reviews, details on materials, size charts, etc. All this, yet you still can't see, feel, or try anything on. As a result, online shopping will always feel somewhat uncertain, which can lead to stress, anxiety, and frustration, Neeru Paharia, a professor of marketing at the W. P. Carey School of Business at ASU, tells SELF.
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