The tentative contract agreement that assigned a role to the United Auto Workers in managing the healthcare costs of its General Motors members was a turning point in the relationship between business and labor — and a sign of things to come in a global economy.

Last week's job growth report indicated that some 89,000 jobs were added to the economy nationally in August, and another 110,000 in September. That means the average monthly job growth for 2007 will hover around 125,000 per month — down from the 160,000 average in 2006 and 175,000 in 2005.

Creating a great product or service is just the first step on a company's road to success. It's also necessary for your potential customers to know about that great product or service. So how does a company go about developing a successful customer focus strategy?

In September, the U.S. and Mexican governments took a tentative first step towards the final goal of allowing unfettered shipping between the two nations — a measure agreed upon under NAFTA but delayed since 1995.

Where would YouTube be today if not for its millions of users? What good would Wikipedia be without all of those contributors? And how successful could IKEA possibly be if its customers weren't willing to assemble their own furniture?

Research shows that when people fit in the culture of the organization in which they work, they are happier, more engaged, more productive and they provide better service.

Supply Chain Management Professor Eugene Schneller examines the immediate and long-term effects of technological asset tracking in the health care industry.

Arizona has finally recovered the 315,000 jobs lost in the Great Recession, but unfortunately the new jobs do not pay as much as the ones that are gone. The Phoenix Business Journal asked regional economist Lee McPheters why.