'Ted Lasso' is a leadership masterclass

An ASU management expert explains how empathy, optimism, and other 'soft' skills can help leaders build stronger teams.

In this article published Aug. 5, 2026, in The Wall Street Journal:

Ted Lasso reminds us that people don't quit companies; they often quit leaders. The CEOs who build great organizations aren't just managing performance; they're building belief.

— Chris Neck, professor of management and entrepreneurship