And the value of an additional star for physicians and hospitals is ...
What are patients' interpretation of star ratings? A professor of information systems and colleagues published a study to motivate more research to understand the trust and value patients place in public quality ratings.
What are patients' interpretation of star ratings? A professor of information systems and colleagues published a study to motivate more research to understand the trust and value patients place in public quality ratings.
In this podcast published in Health Affairs on Jan. 12, 2021, Professor of Information Systems Raghu Santanam's colleagues spoke about their research:
Patients were willing to pay up to $3,000 more to visit a provider with a high physician star rating, and up to $2,600 more for a high hospital star rating.
Latest news
- Best budget apps
How you think about money will determine the best budgeting app for your life, explains an ASU…
- Gallego’s $20 federal minimum wage plan draws criticism
An ASU economist weighs the potential benefits of higher pay against the risk of job losses.
- Your money has a job — are you doing it right for your age?
An ASU finance expert discusses adjusting your budget as life priorities change.